Gesys AI provides a SaaS platform and autonomous agent environments for organizations. This policy explains how we handle personal information when you visit our site, create an account, request a demo, use the portal or interact with our services.
This policy applies to personal information processed by Gesys Solutions Inc. in connection with the Gesys AI site, SaaS portal, commercial communications, account creation, billing, support and orchestration of client environments.
When Gesys AI deploys a dedicated Linux VM for a client, some operational data may be processed in that client's own environment to provide the hub, agent, runtime logs and approved integrations.
We collect only the information needed to present the offer, qualify requests, create and secure accounts, bill subscriptions, provide the service and support clients.
The exact categories depend on your relationship with Gesys AI and the features you choose to use.
We use personal information to provide a reliable, secure and supervised service. We do not sell personal information.
We may use aggregated or de-identified data to understand platform usage, improve reliability and prioritize product improvements.
Gesys AI is designed to help organizations work with supervised autonomous agents. Information provided by a client may be used to produce drafts, summaries, classifications, recommendations or proposed actions within the service.
Sensitive actions must remain governed by the configured permissions, integrations and approvals. An agent should not be treated as a substitute for human validation when a decision has significant legal, financial, medical, HR or operational impact.
We share personal information only when needed to provide, secure or administer the services, or when required by law.
Providers may include cloud hosting, authentication, payment, email, observability, support and AI model services used to process approved requests.
We apply reasonable administrative, technical and organizational measures to protect personal information against unauthorized access, misuse, loss or unauthorized disclosure.
The target architecture uses dedicated client environments, separation of responsibilities between portal, hub, router and agent runtime, and a careful approach to secrets, permissions and logs.
We retain personal information as long as needed to provide the services, comply with legal obligations, resolve disputes, maintain security, perform audits and manage commercial relationships.
When information is no longer required, we delete, anonymize or isolate it according to applicable requirements, technical constraints and contractual commitments.
Depending on your jurisdiction, you may have the right to access your personal information, request a correction, withdraw consent, limit certain processing or request deletion of some information.
We may need to verify your identity and consider legal, security or contractual obligations before fully responding to a request.
Gesys AI targets an Azure-hosted architecture, with resources that may be located in Canada or other regions depending on service needs, provider availability and deployment choices.
When information is processed outside your province, state or country, it may be subject to the laws of the jurisdiction where it is processed. We seek to use professional providers and appropriate contractual controls.
We may update this policy as our services, providers, architecture or legal requirements evolve.
The version published on this page indicates the effective date. If there is a material change, we will take reasonable steps to inform affected users.
For any question about this policy, a request related to your personal information or a privacy concern, contact Gesys AI at info@gesys.ai.
Please include enough context for us to understand your request, verify your identity where needed and respond appropriately.
This policy applies to personal information processed by Gesys Solutions Inc. in connection with the Gesys AI site, SaaS portal, commercial communications, account creation, billing, support and orchestration of client environments.
When Gesys AI deploys a dedicated Linux VM for a client, some operational data may be processed in that client's own environment to provide the hub, agent, runtime logs and approved integrations.
We collect only the information needed to present the offer, qualify requests, create and secure accounts, bill subscriptions, provide the service and support clients.
The exact categories depend on your relationship with Gesys AI and the features you choose to use.
We use personal information to provide a reliable, secure and supervised service. We do not sell personal information.
We may use aggregated or de-identified data to understand platform usage, improve reliability and prioritize product improvements.
Gesys AI is designed to help organizations work with supervised autonomous agents. Information provided by a client may be used to produce drafts, summaries, classifications, recommendations or proposed actions within the service.
Sensitive actions must remain governed by the configured permissions, integrations and approvals. An agent should not be treated as a substitute for human validation when a decision has significant legal, financial, medical, HR or operational impact.
We share personal information only when needed to provide, secure or administer the services, or when required by law.
Providers may include cloud hosting, authentication, payment, email, observability, support and AI model services used to process approved requests.
We apply reasonable administrative, technical and organizational measures to protect personal information against unauthorized access, misuse, loss or unauthorized disclosure.
The target architecture uses dedicated client environments, separation of responsibilities between portal, hub, router and agent runtime, and a careful approach to secrets, permissions and logs.
We retain personal information as long as needed to provide the services, comply with legal obligations, resolve disputes, maintain security, perform audits and manage commercial relationships.
When information is no longer required, we delete, anonymize or isolate it according to applicable requirements, technical constraints and contractual commitments.
Depending on your jurisdiction, you may have the right to access your personal information, request a correction, withdraw consent, limit certain processing or request deletion of some information.
We may need to verify your identity and consider legal, security or contractual obligations before fully responding to a request.
Gesys AI targets an Azure-hosted architecture, with resources that may be located in Canada or other regions depending on service needs, provider availability and deployment choices.
When information is processed outside your province, state or country, it may be subject to the laws of the jurisdiction where it is processed. We seek to use professional providers and appropriate contractual controls.
We may update this policy as our services, providers, architecture or legal requirements evolve.
The version published on this page indicates the effective date. If there is a material change, we will take reasonable steps to inform affected users.
For any question about this policy, a request related to your personal information or a privacy concern, contact Gesys AI at info@gesys.ai.
Please include enough context for us to understand your request, verify your identity where needed and respond appropriately.
This policy describes our privacy practices transparently. It does not replace a service agreement, data processing addendum or specific terms agreed in writing with a client.